•  Postimees Grupp – company AS Postimees Grupp, registry code 10184643, location Tartu mnt 80, Tallinn 10112. Customer support phone: 666 2525 (Mon-Fri 8-17) and e-mail: levi@postimees.ee.
•  Subscriber - a natural or legal person who has subscribed to the publications of Postimees Grupp and/or to a newsletter.
•  Subscription - a contract of purchase and sale concluded between Postimees Grupp and the subscriber, which stipulates a subscription of a paper and/or digital product.
•  User - a user of the web environment of Postimees Grupp and/or a subscriber of a publication.
•  User account - a user account for all media portals of Postimees Grupp.
•  Publication - a paper product or digital product issued by Postimees Grupp.
•  Paper product - a publication the content of which is available on paper with regularly published daily, weekly or other Summaries.
•  Digital product - a publication the content of which is available in digital form with regularly published daily, weekly or other Summaries.
•  Summaries - part of the Digital Product and Paper Product, which Postimees Grupp uses to provide to Subscribers its media content in summarized form in order to make news and other content quickly and aptly available. Summaries may be made available by sending them to the postal or e-mail address provided by a Subscriber. A Subscriber always has the right to request to receive various thematic as well as regional Summaries. If a Subscriber does not want to receive Summaries, they should contact Postimees Group.
•  Advertisement - an advertisement appearing in a paper newspaper of Postimees Grupp.
•  General terms - these terms for the use of the web page and for subscribing to publications.

2.1 The general terms apply to all users.

2.2 Postimees Grupp has the right to amend the general terms. The amended general terms come into force with the publication of the updated terms in the web environment of Postimees Grupp www.postimees.ee/tingimused.

2.3 Postimees Grupp has the right to change the subscription price after a reasonable notice time. Subscribers are notified of a price change via various channels: in a paper newspaper, by e-mail, by SMS. Changed subscription prices take effect at the beginning of the next subscription period after the price change date.

2.4 Postimees Grupp has the right to partially or fully suspend or terminate the publishing of a publication. In the case Postimees Grupp decides to suspend or terminate a publication, the advance payment paid by the subscriber is returned to them.

2.5 Postimees Grupp does not guarantee the fulfilment of a subscription and may suspend or terminate the subscription if:

•  the information provided by the subscriber is incorrect and/or inaccurate;
•  the subscriber’s mailbox does not meet the requirements of section 2.2;
•  the subscriber does not pay the agreed subscription fee by the payment deadline;
•  the subscriber is in breach of other requirements set out in the general terms.

3.1 Access to paid content of digital products is provided via a user account immediately after the subscription has been paid for and/or from the date specified as the start of the subscription. For details on how to create and use a user account, see section 4.

3.2 A subscription paid by a standing order is automatically renewed at the end of each subscription period, unless the subscriber cancels the subscription before the end of the current subscription period. The duration of the new subscription period and the terms of payment will be derived from the previous subscription period, unless it is a promotional offer, the price and duration of which are determined separately.

3.3 In the case of a one (1) month subscription paid by a standing order, it is possible to change the package without canceling the subscription. When exchanging a package for a higher priced one, the package will be exchanged immediately, but the price will change on the next payment date.

3.4 A subscription paid by a standing order can be canceled from the user account under “My subscriptions” or via customer support. If you cancel a subscription, it will last until the end of the prepaid period and the advance payment will not be refunded.

3.5 Programmes/series may have geographical viewing restrictions, meaning that the producer of a programme/series has granted the right to show it only on Estonian territory. The geographical restrictions also extend to subscribers.

3.6 The 14-day right to withdrawal does not apply to agreements whose object is the delivery of digital content that is not delivered on a physical data medium.

3.7 Upon the due date of the subscription, Postimees Grupp forwards to the subscriber a new invoice/quote to enable the subscriber to proceed conveniently with the subscription. If the subscriber has expressed a wish to not receive offers, no new offer will be sent.

3.8 Subscriptions offered in digital applications are sold for iOS devices via the App Store and for Android devices via the Google Play Store, and consequently the App Store or Google Play Store terms of use and their requirements apply to those transactions.

4.1 When signing up for the web environment of Postimees Grupp, you must specify a user name (e-mail address) and a password.

4.2 The e-mail address used as the user name must be in real use in order for us to be able to send important messages

4.3 The user name and password are confidential information that cannot be released to third parties.

4.4 The user has the right to use digital products only with a personal user name and password..

4.5 Postimees Grupp has the right to request that the password of a user account be changed when a violation of the general terms is detected, to restrict access to digital products and/or to terminate the subscription.

5.1 Postimees Grupp aims to ensure the proper and consistent availability of its digital products and applications, but in no way guarantees their availability at all times and does not rule out possible disruptions in their operation.

5.2 Postimees Grupp reserves the right to suspend the availability of its digital products and applications at any time, for technical or other reasons, without informing users in advance. Consequently, Postimees Grupp is in no way responsible for any inconvenience or damage caused by these disruptions. These disruptions do not give rise to the return of the subscription fee, to discounts or other financial compensation, except in cases where these disruptions are the result of a deliberate and informed action of Postimees Grupp.

5.3 Postimees Grupp is not responsible for temporary or permanent damage or malfunctions that may arise from the use or during the use of the digital products and applications of Postimees Grupp. In particular, Postimees Grupp is not responsible for viruses or malware that may spread with the digital products and applications.

5.4 Postimees Grupp has the right to analyze the activities of the web environment users in order to improve the services, mainly regarding the users’ previous history of service use.

6.1 In order to deliver the subscription, the subscriber must provide:

•  a secure, accessible mailbox that corresponds to the publication’s dimensions, can be identified as the subscriber’s mailbox and has a slot of minimal size of 230 x 20 mm (length, width);
•  a free access to their mailbox that has been cleared of snow and ice in winter.

6.2 It is possible to change the subscription’s delivery address within the Republic of Estonia. The corresponding request must be submitted to the customer support of Postimees Grupp. The address change takes effect no later than 10 working days after the receipt of the relevant notice.

6.3 A subscription paid by a standing order is renewed automatically up to 10 calendar days before the end of the current subscription period, unless the subscription has been canceled.

6.4 The duration of the new subscription period and the terms of payment will be derived from the previous subscription period, unless it is a promotional offer, the terms of which are specified separately.

6.5 In the case of an e-invoice based standing order agreement, the first payment of the e-invoices submitted to the subscriber may amount to the subscription fee for three periods:

•  the calculation of the payment for the first period is based on the price of the subscription of the past period that was received at the time the invoice was issued;
•  the payment for the second period is the subscription price for the current period;
•  the payment for the third period is a prepayment for the following period.

6.6 A subscription paid by a standing order can be canceled via customer support. The e-invoice based standing order agreement can also be terminated in a bank or online bank.

6.7 If you cancel a subscription paid by a standing order, the subscription will last until the end of the prepaid period and the advance payment will not be refunded.

6.8 The 14-day right to withdrawal does not apply to agreements whose object is the delivery of newspapers, magazines or other periodical publications (except in the case of long-term agreements entered into for the purpose of subscribing to such publications).

7.1 When publishing advertisements, we comply with the advertising and other appropriate laws, and the advertiser undertakes to comply with all requirements provided by law (including the rights of other persons), as well as with the general terms and conditions of Postimees Grupp AS. The advertiser is liable for any claims, costs and damages related to the advertisement, occurred to Postimees Grupp AS or other persons.

7.2 The editorial staff reserves the right to make linguistic corrections in advertisements without distorting the content.

7.3 Claims can be submitted within 7 days of the date of the advertisement’s publication.

7.4 All advertisement-related claims submitted to Postimees Grupp will be reviewed and responded to as soon as possible, but no later than 7 days from the receipt of the notice.

8.1 The user has the right to submit claims concerning a publication or its delivery to Postimees Grupp within 1 month of the discovery of the deficiency.

8.2 All claims submitted to Postimees Grupp will be reviewed and responded to as soon as possible, but no later than 7 days from the receipt of the notice.

8.3 Postimees Grupp is obligated to resolve the user’s claim if the reasons for the claim do not depend on the user.

9.1 The loyalty program of Postimees gives a joined subscriber an opportunity to participate in prize draws and receive loyalty offers.

9.2 You can join the loyalty program and see information about current prize draws and offers at lojaalsus.postimees.ee

9.3 To join the loyalty program, the subscriber must fill out all required information.

9.4 Postimees Grupp has the right to transfer the data of the subscriber who joined the program to its cooperation partner (for example, if the subscriber has to identify itself with the cooperation partner in order to obtain the discount).

9.5 From time to time, we notify the subscribers who have joined the program of loyalty offers by e-mail or via other channels.

9.6 Upon termination of the subscription, the subscriber loses the right to participate in prize draws.

10.1 A newsletter is a daily, weekly, monthly or less frequent e-mail sent to the subscriber, containing the news of postimees.ee and its subdomains.

10.2 Subscribing to Postimees Grupp’s newsletters (Postimees, rus.Postimees, Maa Elu, 60+, Elmar) is free. To subscribe to a newsletter, the user must enter their e-mail address on the web page.

10.3 Postimees Grupp, as controller of personal data, may forward the e-mail address of a newsletter subscriber to a third party who is the processor of the subscriber’s personal data and forwards newsletters to subscribers on behalf and instead of Postimees Grupp.

10.4 Upon subscribing to newsletters, the subscriber gives their withdrawable consent to Postimees Grupp to use their electronic contact information for the purpose of forwarding the newsletters.

10.5 You can unsubscribe from a newsletter at any time by clicking the „LAHKUN NIMEKIRJAST“ (LEAVE THE LIST) link at the end of the newsletter. If you unsubscribe from a newsletter, your e-mail address will be removed from the list and the newsletter will no longer be forwarded.

10.6 For questions related to the forwarding of newsletters, please contact us at uudiskiri@postimeesgrupp.ee.

11.1 By offering the commenting option, Postimees Grupp takes into account the good practice of commenting established by the Estonian Newspaper Association (EALL), according to which:

•  the following comments are removed from the commenting environment: comments that contain profanity; incite hostility, war between peoples and races; invite to use drugs and weapons, to overthrow or betray a state, or to be physically violent against specific persons; spread lies or unduly discredit other persons;
•  a comment which does not conform to good practice must be deleted within a reasonable period from the time it was noted as such;
•  all information relating to the comment which is not in accordance with good practice must be given to a court or other procedural body at their request;
•  other measures may also be taken against writing inappropriate comments (word filters, blocking of IP addresses of users who have previously violated the rules, reporting to law enforcement authorities).

11.2 By conveying only their opinions, notices and other information via the web environment of Postimees Grupp, the author also transfers their publishing rights (the author’s economic rights) to the paper publications of Postimees Grupp as well.

11.3 Users who have a valid digital subscription and are logged in with the corresponding user account can comment on Postimees Group's web environments. In order to comment, the user must provide his first and last name.

11.4 By publishing a comment, the commentator has given the permission to process personal data indicating racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, genetic data, biometric data used to uniquely identify a natural person, health data or data on the sexual life and sexual orientation of a natural person.

11.5 By publishing the comment, the commentator has given permission to disclose their first and last name along with the comment.

11.6 All possible works sent to Postimees Grupp via web address are not subject to remuneration, unless the parties agree otherwise.

11.7 Postimees Grupp guarantees the confidentiality of the personal data of the commentators (including the contact address), with the exception of the personal data referred to in section 11.5 and in the case the transfer of personal data to a third party (including at the request of a court or other procedural body) is necessary to fulfil a legal obligation of Postimees Grupp and if the commentator has given their consent to Postimees Grupp to transfer their personal data (delivering the results of possible game wins, subscriptions, etc.).

12.1 Users can forward news tips to Postimees Grupp about events and topics of interest or concern. When submitting news tips, the following must be taken into account:

•  by forwarding the news tip, the forwarder has given the permission to publish the material;
•  when forwarding images and videos, the forwarder confirms that the image/video material belong to them;
•  when forwarding a news tip via the web environment of Postimees Grupp or via e-mail, the forwarder will also hand over their publishing rights (the author’s economic rights) to the paper publications of AS Postimees Grupp as well;
•  by forwarding the news tip, the forwarder agrees to the processing of their IP address by AS Postimees Grupp.

12.2 When forwarding a news tip, the forwarder has the option to add their contact information (name, phone, e-mail address); by submitting the data, the forwarder agrees to the processing of their personal information by Postimees Grupp.

12.3 By forwarding the news tip, the forwarder has given the permission to process personal data indicating racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, genetic data, biometric data used to uniquely identify a natural person, health data or data on the sexual life and sexual orientation of a natural person.

12.4 All possible works sent to Postimees Grupp via web address are not subject to remuneration, unless the parties agree otherwise.

12.5 12.5. Postimees Grupp guarantees the confidentiality of personal data of news tip forwarders, unless the transfer of personal data to a third party (including at the request of a court or other procedural body) is necessary to fulfil a legal obligation of Postimees Grupp and in the case the news tip forwarder has given their consent to Postimees Grupp to transfer their personal data (delivering the results of possible game wins, subscriptions, etc.).

13.1 The copyright of Postimees Grupp and its journalists regarding articles and other materials must be respected when using the materials of Postimees Grupp. This applies regardless of whether the material is obtained through news agencies, internet sites or other media.

13.2 The use of materials is subject to the legal rules and principles governing the free use of a work. In particular, referencing articles is permitted on the basis of, in accordance to and to the extent set out in legislation. When referencing an article, the place of publication and the author of the referenced article must be disclosed. When referencing in an online environment, then before referencing, a link to the referenced material must be included in addition to the above. An article is generally allowed to be referenced to the extent of the title and one sentence. However, this sentence cannot be longer than the introductory sentence of the original text. After the referenced material, an exact reference to the original material of Postimees Grupp must be added on the internet: “Refereeritud artikli täisteksti loe AS Postimees Grupi veebilehelt” (Read the full text of the referenced article from AS Postimees Grupp’s website), which is clickable and directs directly to the used material of Postimees Grupp. The above requirements apply unless otherwise agreed.

13.3 To avoid doubt, it should be noted that without Postimees Grupp’s consent given in a written form or form reproducible in writing, it is not permitted to copy, publish or otherwise make materials available to third parties, in whole or by surpassing the extent allowed by legislation, on any physical or electronic medium, including but not limited to social media. The rule mentioned also applies to videos on YouTube accounts of Postimees Grupp. Among others, it is also not permitted to download the material automatically or non-automatically, nor save or process it in some other way, nor forward the material to any third party, including forwarding it with the purpose of downloading.

13.4 The use of materials that surpasses the free use of materials (including as a whole), including the use of materials for a commercial purpose, is possible with Postimees Grupp’s consent given in a written form or form reproducible in writing if a license agreement as been entered into with Postimees Grupp for that purpose. For more detailed information on the terms of the license agreement and the license fee, please contact the editorial staff of Postimees.

13.5 If the terms of use and referencing of the materials specified in this section are violated, Postimees Grupp has the right to ask for a fee on the basis of the following price list:

•  single unlawful use of materials – 200 € (not including VAT);
•  repeated (two or more times) unlawful use of materials – 320 € each time (not including VAT).